Our Hospitality Management Services

As a leading hospitality service provider with unmatched expertise and experience, Crestline prides itself on offering customized hotel management services that reach far above the average. Whether you are looking for support for your select service, extended stay, or full-service hotels, Crestline will work with your team to create the perfect combination of comprehensive services and support for your continued success.

Operations Sales & Marketing Revenue Management

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Operations

Other companies can claim to have what it takes to provide the best hotel operation services but at Crestline, we have the data to prove it. Using our unique benchmarking reporting process, we’re able to provide concrete, real-time hotel performance insights for both our properties and those managed by other companies. These reports track each of our properties strengths, as well as areas of needed improvement, and ultimately help both us and our properties enhance the results we deliver.

Customized Key Performance Indicators and month-end comparative reports
Annual Employee Opinion Survey
Quality Assurance Brand Inspection
EarthPact Benchmarking

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Sales and Marketing

When it comes to sales and marketing for any property, one size does not fit all. That’s why at Crestline, our expert team uses a variety of custom-tailored solutions to develop a comprehensive strategy catered to your property’s needs. By focusing in on your specific brand, type of hotel, unique aspects, maintaining open communication, and delivering property reviews, we’re able to create—and implement—sales and marketing strategies that deliver unparalleled results.

Driving premium revenue—top line revenue focus and strategic planning

Revenue performance-based goals and rewards
Action based objectives by market for transient and group sales
Marketing, social media and PR tools and expertise
with depth-of-knowledge for major brands

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Revenue Management

For Crestline, being one step ahead isn’t enough—especially in regards to Revenue Management. But having the proper tools allows us to meet our goals and achieve success all year round, regardless of the season. Our Revenue Management Leaders anticipate, optimize and ultimately achieve maximum revenue growth through the use of expert sales and marketing tactics, state-of-the-art revenue management systems, analytics, best practices, and standardized procedures.

Complete centralized revenue management services for all branded and independent properties
Expertise and proven success with utilizing all of the brand tools and technologies
E-Commerce services oversees and monitors the portfolio while uncovering emerging technologies
Website auditing and ongoing management, SEO and PPC services

Featured Properties

Virginia Beach

Hyatt House Virginia Beach / Oceanfront

Steps-from-the-beach, 19-story hotel that’s perfect for both leisure or business travelers.

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National Harbor

Westin National Harbor

Waterfront National Harbor hotel located on the Potomac River with panoramic views of the Nation’s Capital.

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Put Us to Work

With over 25 years of experience in the hospitality industry, we’re ready to help with whatever you need.

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