James Carroll is President & CEO of Crestline Hotels & Resorts, LLC. James joined Crestline in 2004 from Dell, Inc., where he held several operations and financial management positions. In his initial role at Crestline, James served as SVP & Treasurer. In 2006 he was promoted to CFO, and in 2010 was promoted to President & CEO of Crestline Hotels & Resorts.
As CEO of Crestline, James has responsibility for all corporate functions, and the management of the Company’s growing hotel and resort portfolio throughout the United States. Through a dedicated team of over 5,000 associates, Crestline has grown to become one of the top ten hotel management companies, and has earned the elite status of being qualified to manage hotels under the Marriott, Hilton, Hyatt, and IHG brands.
During his tenure with Crestline, James was also closely involved in the formation and growth of Playa Hotels & Resorts, an international private equity real estate venture. He assisted in raising over $580 million of equity, and secured over $835 million of corporate and property level debt financing for international projects.
James holds the degree of Master in Business Administration from the Harvard Business School, and is a graduate of the U.S. Naval Academy. Previously, he served as a Naval Aviator and Lieutenant in the United States Navy. James serves on the Board of Directors for the American Hotel & Lodging Association (AHLA) and is a member of Marriott’s Rooms Advisory Board. In addition, he serves on the Board of Directors for Armada Hoffler Properties, Inc. (NYSE: AHH) and for ServiceSource, Inc.Back to Full Team