Crestline Hotels & Resorts, LLC Executive Management Leadership Team

Leadership combined with professional opportunity and personal growth is the foundation of success for Crestline Hotels & Resorts.  Each of the Company's senior executives averages more than 25 years of hospitality experience and has built an esteemed reputation upon the management of financially successful hotels. Through these strong leadership role models, and a focus on internal professional development in a competitive atmosphere, Crestline is building the hotel industry leaders of tomorrow as part of our hotel management team today. It is this focus on developing the best talent in the hospitality and hotel management industry that radiates from each of our Senior Executives as we work towards our ultimate objective - enhancing each hotel's value for the owner and hotel management team.

James Carroll

President & Chief Executive Officer

James Carroll is the President & CEO of Crestline Hotels & Resorts.  Mr. Carroll joined Crestline in 2004 from Dell, Inc., where he held several operations and financial management positions. In his initial role at Crestline, Mr. Carroll served as SVP & Treasurer.  In 2006 he was promoted to CFO, and in 2010 was promoted to President & CEO of Crestline Hotels & Resorts.

As CEO of Crestline, Mr. Carroll has responsibility for all corporate functions, and the management of the Company's portfolio of over 74 managed properties in 21 states throughout the United States. During his tenure with Crestline, Mr. Carroll was also closely involved in the formation and growth of Playa Hotels & Resorts, an international private equity real estate venture. He assisted in raising over $580 million of equity, and secured over $835 million of corporate and property level debt financing for international projects.

Mr. Carroll holds the degree of Master in Business Administration from the Harvard Business School, and is a graduate of the U.S. Naval Academy. Previously, he served as a Naval Aviator and Lieutenant Commander in the United States Navy.  In addition, Mr. Carroll serves on the Board of Directors for Armada Hoffler Properties, Inc. (NYSE: AHH) and for ServiceSource, Inc.

Pierre Donahue

Executive Vice President and General Counsel

As Executive Vice President and General Counsel for Crestline, Mr. Donahue is responsible for all legal issues arising with respect to hotel operations, hotel development, corporate governance, and asset management for Crestline Hotels & Resorts. 

Mr. Donahue joined Crestline from Marriott International where he enjoyed a 10 year career in which he rose from Corporate Counsel to Vice President and Assistant General Counsel and became the leader of the Law Department's North American Lodging Operations group, supervising six attorneys and nine paralegals.  Prior to his tenure with Marriott International, Mr. Donahue was with the law firm Hogan Lovells where he first served in the antitrust department and then as a litigation attorney.

Mr. Donahue received his law degree from UCLA in 1988 with the Order of the Coif in approximately the top three percent of his class. He received his undergraduate degree from Boston College magna cum laude in 1984. Mr. Donahue is admitted to practice in the District of Columbia, the United States Court of Appeals for the District of Columbia Circuit, and the United States Supreme Court. He is a member of the American Hotel & Lodging Association's General Counsels Committee, and the Academy of Hospitality Industry Attorneys.

Vicki Denfeld

Executive Vice President, Sales & Marketing

As Executive Vice President of Sales and Marketing, Vicki Denfeld is responsible for the development and implementation of the sales and marketing function for each of Crestline Hotels & Resorts' managed hotels.
Most recently, Ms. Denfeld was the Director of National Sales and Marketing for KSL Resorts, an owner/manager of luxury golf resorts. Prior to KSL, she held a similar position at the Miraval Resort in Tucson, Arizona.

Ms. Denfeld  began her sales career as a District Manager with New York Airlines, followed by a 10-year career with The Ritz-Carlton Hotel Company. She held the positions of Associate Director of Sales at The Ritz-Carlton, Boston, and Director of Sales & Marketing at The Ritz-Carlton, Washington, DC, and The Ritz-Carlton in Tysons Corner, Virginia. Ms. Denfeld holds a Bachelor of Arts degree from Furman University in Greenville, SC. She is an active member of Marriott's Franchise Marketing Communications Advisory Council.

Deanne Johnson-Anderson

Vice President, Human Resources

Ms. Johnson-Anderson is responsible for overseeing the Human Resources initiatives for Crestline Hotels & Resorts, LLC.

Prior to joining Crestline, Ms. Johnson-Anderson served as the Area Director of HR for Starwood Hotels, providing support and counsel to 14 hotels and 1 private club in the Southern Mid Atlantic Region. She also served as a property Director of HR for the Wyndham Bristol and Omni Shoreham Hotels. Her significant achievements include receiving Starwood's "Gold Star" award in 2002 for outstanding performance and commitment to goals and values; membership in Starwood's Founding Corporate Diversity Council; and a keynote speaker at the National Society of Minorities in Hospitality.

Ms. Johnson-Anderson earned her Bachelor of Science in Hotel Management & Administration from Cornell University and received her Master in Business Administration degree in Organizational Behavior & Development from George Washington University.

Jerry Galindo

Vice President, Information Technology

As Vice President Information Technology, Jerry Galindo oversees the Information Technology initiatives including voice and data systems at Crestline's corporate headquarters as well as our managed hotel properties.

Prior to joining Crestline, Mr. Galindo was the Senior Manager of Information Systems for Host Marriott Corporation where he was responsible for all facets of the company's information systems infrastructure. Prior to joining Host Marriott he worked for Marriott International's Hotel Systems Division.

His first position with Marriott Corporation, prior to the formation of Host Marriott, was as Manager of Systems Support. In 1994 he moved to Host Marriott and served as Senior Project Leader, Information Systems. He was promoted to Manager, Information Systems in 1997 and Senior Manager, Information Systems in 1998.

Mr. Galindo holds a Bachelor of Science degree in Business from the University of Maryland. Prior to joining Marriott, Mr. Galindo was with MCI Communications, Blue Cross and Blue Shield of the National Capital Area and has served as a consultant to the U.S. Agency for International Development.

Carolee Moore

Vice President, Sales & Marketing

Ms. Moore joined Crestline Hotels & Resorts in March 2000 where she is currently Vice President of Sales and Marketing. She is based in Crestline's Virginia Beach office and currently oversees the sales efforts for Crestline's portfolio of managed hotels. Carolee has over 20 years of hotel and travel industry experience. Before joining the corporate Crestline team, Carolee led the group sales team at the Emory Conference Center Hotel, an independent conference center hotel in Atlanta.

Prior to Crestline, she held sales and operations positions with Promus Hotels (now owned by Hilton) on the West Coast and in the Carolinas. She opened extended stay hotels as a Director of Sales and led select service hotels as a General Manager.

Carolee began her hospitality career at Walt Disney World where she completed an internship and earned a "Ducktorate" in Disney Resort Management. She earned a B.S. in Hotel, Restaurant and Tourism Administration from the University of South Carolina and recently completed her Executive MBA at the J. Mack Robinson College of Business at Georgia State University.

Pam Siegler

Vice President of Hotel Accounting and Finance

As Vice President of Hotel Accounting and Finance at Crestline Hotels & Resorts, Pam Siegler is responsible for the hotel accounting and finance discipline for all property level operations.

Pam previously served as Crestline's Senior Director of Hotel Accounting, Director of Field Accounting, and as a property Director of Finance at both the Georgia Tech Hotel & Conference Center and Marriott's Bay Point Resort. She has been with Crestline for the past 15 years.

Prior to her time with Crestline, Pam held various accounting positions within the hotel industry during her tenures with Interstate Hotels Corporation and Stormont Trice. Pam is a graduate of the University of Oregon and holds a Bachelor of Science in Accounting.

Crestline Hotels & Resorts, LLC - Fairfax, Virginia (VA)
Located at
3950 University Drive Suite 301, Fairfax, Virginia 22030
Telephone: 571-529-6100 Fax: 571-529-6095
Hotel Management Company